TORONTO, September 11, 2025 Sedgwick, the world’s leading risk and claims administration partner is accelerating its North American strategy with the expansion of delegated authority services in Canada.

Sedgwick’s North American strategy builds on the success of the company’s work with Lloyd’s of London-backed MGAs, cover holders, and syndicates as an approved delegated claims administrator. Sedgwick has responded to hundreds of thousands of Lloyd’s related losses, leveraging experts in claims management, general adjusting, surveying, forensic accounting, environmental and fire investigations, and major and complex losses. 

“The significant success of Sedgwick’s TPA work with Lloyd’s has driven cross border partnerships and global opportunities, and we’re pleased to bring these additional capabilities in Canada,” said Michael J. Alwyn, President of Sedgwick in Canada. “Clients in Canada, and globally, will be able to utilize local, national, and global expertise, and see the true impact of Sedgwick’s North American strategy.” 

“Sedgwick has proven itself in its work with Lloyd’s of London and its ability to deliver industry-leading service across work streams,” said Paul Burns, Vice President, Sedgwick Delegated Authority, Canada. “This expertise is now available across North America, and clients will see that expectations are exceeded for the portfolio’s financial performance and service levels.” 

Sedgwick Canada’s Lloyd’s clients will have access to a team of dedicated, in-house claims experts averaging more than 25 years of account management and claims handling experience, customizable data feeds and enhanced Management Information (MI) reporting capabilities supported by an established company with the size and experience to meet any need.

Sedgwick is the leading third-party administrator (TPA) with delegated authority, and has expertly managed claims for insurers, syndicates, brokers, and associations for more than half a century. The company’s solutions have earned the coveted SSAE 16 (SOC 1) Type II certification, giving all parties the confidence that they, and their customers, are in full compliance with regulatory requirements. This position in delegated authority has been further supported by Sedgwick’s development of innovative mobile technology to power virtual adjusting services, which have proven to expedite claims processes and lower costs. In turn, Sedgwick has delivered accurate, timely, and transparent bordereau tailored to all financial reporting needs.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Since 2021, Buch held the role of Executive General Adjuster at Sedgwick in Canada. Prior to joining Sedgwick, he held regional management roles overseeing claims operations. With over 30 years of loss adjusting experience and a proven track record of managing large-scale, complex claims across a broad spectrum of sectors, his expertise spans commercial and residential property, general commercial liability, municipal liability, automobile claims, and appraisal services. In addition to his technical proficiency, Buch has developed specialized capabilities in fraud investigations, leading high-stakes inquiries with discretion and precision. 

“Dan’s comprehensive understanding of the operational and strategic aspects of claims management makes him a trusted leader at Sedgwick and in the industry at large,” said Michael Galea, Senior Vice President National Operations, Sedgwick Canada. “With more than three decades of hands-on expertise, he brings an unmatched level of insight and precision to every claim he manages. His leadership in complex loss adjusting and fraud investigations sets the gold standard for our industry.

“I’m honored to step into the role of Regional Vice President and continue building on the strong foundation we’ve established at Sedgwick,” said Buch. “Over my last several years, I’ve seen firsthand how critical it is to lead with integrity, support our teams, and help our clients navigate the unexpected. I’m eager to drive meaningful innovation and bolster our leadership in the region.”

Buch is a licensed all-lines adjuster. He also holds the Chartered Insurance Professional (CIP) designation, along with memberships in the Canadian Insurance Adjusters Association (CIAA), Ontario Insurance Adjusters Association (OIAA), Insurance Institute of Canada (IIC), Ottawa Brokers Association, Eastern Ontario Adjusters and Canadian Special Investigations Units Association. He earned a bachelor’s degree from Carlton University.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Doiron is a seasoned Executive General Adjuster with over four decades of experience in the insurance industry. He specializes in major and complex loss adjusting, including casualty, commercial general liability (CGL), property, and construction claims. He has built a distinguished career in insurance adjusting, with deep expertise in complex and high-value claims. He is known for his collaborative approach, often working across regional teams to deliver seamless client service. 

“Daryl brings a wealth of experience and strong regional insights,” said Michael Galea, Senior Vice President National Operations, Sedgwick Canada. “Following his relocation to Saint John, he will be supporting a range of assignments and contributing to the growth of our Atlantic portfolio and support for our clients.”

“After more than 40 years in this industry, I’ve learned that the most valuable asset isn’t just experience, it’s the relationships we build along the way,” said Doiron. I am ready for this next chapter at Sedgwick and grateful for the incredible teams I’ve worked with here. Here’s to continuing to deliver excellence for our clients, just from a new desk.”

Doiron holds a Bachelor of Commerce degree and is a Chartered Insurance Professional (CIP). He is licensed in Alberta, British Columbia, Saskatchewan, NWT, New Brunswick, Newfoundland, Prince Edward Island and Nova Scotia.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

The creation of the Chief Transformation Officer role marks a significant milestone in Sedgwick’s evolution, underscoring the company’s commitment to innovation and delivering enhanced value to help clients worldwide. 

“This is a defining moment for Sedgwick. It marks a bold step, and clear investment, in how we harness technology to shape the future of our company,” said Arbour. “As Chief Transformation Officer, Vishy will champion innovation and agility at scale, partnering across technology and operations to drive an integrated transformation agenda spanning digital, data, and enterprise processes.”

Padmanabhan is a proven leader bringing more than two decades of experience leading large-scale transformation efforts across banking, insurance technology, and manufacturing sectors. As a Senior Executive at Wells Fargo, and previously as a Partner at Bain & Company, Padmanabhan has guided organizations through complex digital evolutions, and specializes in aligning IT capabilities with business goals, modernizing legacy systems, and driving outcome-based innovation across industries. His deep expertise will be pivotal as the company continues to harness AI, predictive analytics, and digital platforms to unlock new ideas and deploy innovative tech solutions to deliver better, faster and smarter solutions for the company’s clients.

“I’m thrilled to be joining Sedgwick at such a pivotal time. We have a powerful opportunity to shape the future of technology and transformation,” said Padmanabhan. “Together with the talented teams at Sedgwick, I look forward to unlocking new possibilities through data, AI, and digital innovation to deliver new solutions that will make a meaningful and long-lasting impact for the company and our clients.”

Padmanabhan holds an MBA from Emory University and a Bachelor of Engineering from Madurai Kamaraj University.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Product recalls across the EU and UK remained elevated in Q2 2025, with 3,804 events reported across five key industries, according to Sedgwick’s latest European Product Safety and Recall Index report. While this represents a 3.1% dip from Q1, recall activity continues to surpass historic benchmarks—marking the third consecutive quarter above 3,800 events and the third-highest quarterly total in more than a decade.

At the halfway point of the year, the trend is even more striking. Driven by Q1’s record-breaking numbers, total recall events for H1 2025 have reached 7,729—up 10.2% from the 7,011 events recorded in the same period last year. This represents an 11-year high and places 2025 firmly on track to become the most active year for product recalls ever recorded. 

Sedgwick’s Recall Index further reveals how recall activity is evolving across industries. In Q2, the medical device sector experienced the sharpest increase, rising 12.1%, followed by pharmaceutical at 11.8% and food and beverage at 2.7%. In contrast, recalls declined sharply by 41.5% in the automotive sector and were down 10.6% in the consumer products sector. Against this backdrop, businesses must remain vigilant on matters of product safety as regulatory scrutiny and operational risk show no sign of easing.

In addition to the recall data, Sedgwick’s Recall Index report also provides essential insights into the evolving regulatory landscape and what product safety stakeholders should anticipate in the remainder of 2025. In Q2 2025, U.S. tariff discussions continued to impact multiple industries and new restrictions on EU purchases of medical devices made in China were introduced. Competition was another focus for regulators. Several automakers received fines for collusion, and the UK and EU reached a new competition agreement. With all these developments, many companies were evaluating their trade partners and supply chains.

Additionally, regulators continue to look at the full product lifecycle. The UK introduced new post-market surveillance rules for the medical device sector, and the EU clarified producer responsibilities under its Ecodesign for Sustainable Products Regulation and EU Deforestation Regulation. This means more requirements for manufacturers, retailers, distributors, and suppliers.

Looking ahead, EU and UK regulators are adapting existing frameworks or introducing new requirements to account for modern product safety concerns. The EU is advancing its new pharmaceutical reform package, which is the first major revision in more than 20 years. In addition, the EU’s new Toy Safety Regulation targets e-commerce with more safeguards for consumers who buy toys through online platforms. In the UK, the Medicines and Healthcare products Regulatory Agency is cracking down on illegal online sales of drugs. 

“European product recall activity shows no sign of slowing down. With new obligations and additional product safety requirements being adopted, there will be even more potential for in-market events,” cautioned Chris Occleshaw, International Product Recall Consultant at Sedgwick. “Amidst supply chain challenges, ongoing trade negotiations, and increased responsibilities throughout the entire product lifecycle, businesses must manage a growing risk portfolio. Doing so successfully requires a strategic and well-practiced plan for addressing product recalls and in-market challenges.”

To download the latest European Recall Index report, click here.

Sedgwick’s European Product Safety and Recall Index is published every quarter. It is the only report that aggregates and tracks recall data across the EU and UK to help industry stakeholders respond to the regulatory environment, product recalls, and other in-market challenges. For more information, visit www.sedgwick.com/product-recall.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Sivertsen, who first joined Sedgwick in 2019 following its acquisition of Nordic Loss Adjusting, is a seasoned executive in the insurance and risk management industry. With over two decades of experience, he has built a distinguished career in claims management and leadership across the Nordic region, particularly in Sweden, where he has worked extensively with local clients and colleagues. His return in 2022 as CEO of Norway signaled a renewed commitment to expanding Sedgwick’s client base and delivering advanced, localized solutions tailored to the Norwegian market.

“We’re confident that Dan’s appointment to lead Sedgwick Sweden will further strengthen our organization and bring us even closer together as a cohesive Nordic team,” said Christian Leif Hansen, Head of Nordics at Sedgwick. “It ensures continuity across the region and reinforces our commitment to delivering exceptional service and value to our clients.”

“Dan’s expanded role is a testament to our commitment to building a unified Nordic strategy that Christian has been leading,” said Xavier Gazay, Regional CEO International – Europe at Sedgwick. “Dan’s regional expertise and client-centric approach will help us continue to drive operational excellence and deliver consistent, high-value outcomes across Norway, Sweden, and Europe more broadly.”

Sivertsen shared, “I look forward to stepping into this role to ensure our talented teams remain fully committed to upholding the highest standards of quality, partnership, and responsiveness for our clients and customers in Sweden and throughout the Nordics.”

Sivertsen has a strong academic foundation in law and business, holding an LL.M. from the University of Bergen and an MBA from Anglia Ruskin University.

About Sedgwick 

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

With over three decades of experience in the insurance and risk management sector, Santato brings deep expertise across engineering risks, civil liability, mass goods and property. She has a proven track record in claims coordination, technical operations, and customer service initiatives, with a strong focus on claims management and process optimization. Prior to joining Sedgwick, Santato built her career through several management roles within these sectors.

“Miriam’s appointment reflects Sedgwick’s commitment to strengthening its presence in Brazil and delivering innovative solutions to clients,” said Martin Faller, Director at Sedgwick Brazil. “Her experience leading complex claims operations and driving customer-centric strategies makes her an invaluable addition to our team.”

“This marks the beginning of an exciting next step in my career, and I am honored to join the Sedgwick team in Brazil,” said Santato. “I look forward to leveraging my wide-reaching experience, working alongside such talented colleagues, and helping our clients confidently navigate the unexpected in today’s complex and evolving risk landscape.”

Santato holds a degree from Universidade Cidade de São Paulo and has a multidisciplinary academic background that spans civil construction design, industrial chemistry, surface meteorology, management processes, environmental engineering management and client solutions.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

The number of products recalled across the United States fell sharply in the second quarter of 2025, declining 31.5% from 125.37 million units in Q1 to 85.87 million in Q2, according to Sedgwick’s latest U.S. Product Safety and Recall Index. This marks the lowest quarterly total since Q2 2022, despite only the FDA food and pharmaceutical sectors reporting fewer recalled units compared to the previous quarter. It is also one of only five quarters in the past five years in which fewer than 100 million units were affected.

While the number of units recalled declined, recall events themselves surged. At 861 events, Q2 2025 marked the highest quarterly total in more than a year. This divergence between events and impacted units may point to factors such as smaller batch production, earlier defect detection, and a heightened culture of vigilance and recall readiness across industries.

Sedgwick’s quarterly Recall Index provides in-depth analysis of recall activity across the automotive, consumer product, food and drink, pharmaceutical, and medical device sectors. The latest edition examines data from April through June, with an early look at emerging trends from July.

Across the first half of 2025 (H1), there were 1,636 recall events, a modest decline from 1,697 in the same period of 2024. The total number of units impacted was 211.25 million in H1 2025, nearly half the 384.17 million units recorded in H1 2024. This represents the lowest half-year total for recalled units in a decade.

In addition to the recall data and analysis, the latest Recall Index report provides essential insights into the regulatory developments that shaped the second quarter and perspectives on what product safety stakeholders should anticipate for the remainder of 2025. In Q2, several regulatory agencies moved quickly to reimagine a new era for government operations. The Trump Administration trimmed regulations and accelerated processes with new pilot programs and the implementation of AI tools. Additionally, trade issues continued to dominate headlines as the administration launched investigations into national security risks for several industries and furthered tariff negotiations with trade partners. 

Businesses across all sectors should be prepared for government efforts designed to bring more manufacturing to the U.S., get products to market more quickly, and improve the safety of products—especially across the food and drink sector. These goals bring both opportunities and challenges for companies as regulations are rescinded in some areas, including around vehicle emissions, but added in others—such as post-market reviews of chemicals in food and restrictions on other ingredients. 

“Even amidst a rapidly changing regulatory landscape and uncertainty around how regulators will operate in the future, product safety remains the focus for federal agencies,” said Chris Harvey, Senior Vice President of Brand Protection for Sedgwick. “Businesses will need to evaluate multiple aspects of their supply chains, pricing models, and compliance programs to ensure their operations align with new approaches to oversight and enforcement. Even as their obligations evolve and risks shift, businesses should ensure their recall and incident response plans are current and ready to deploy at any time.”

To download the latest U.S. Product Safety and Recall Index report, click here.

Sedgwick publishes the Recall Index every quarter. It is the only report that aggregates and tracks recall data across multiple government agencies and industries to help stakeholders respond to the regulatory environment, product recalls, and other in-market challenges. For more information, visit www.sedgwick.com/product-recall.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Reelitz brings more than 20 years of experience and will oversee all aspects of Sedgwick’s financial strategy and operations, from planning and reporting to capital structure, risk management, procurement, and real estate. 

Reelitz will lead the high-performing team that Henry Lyons, Sedgwick’s CFO since 2015 who will retire later this year, spent a decade building, and will continue to focus on enhancing colleagues’ ability to drive long-term value creation.

Reelitz brings notable experience with global operations, developing top talent, and managing multinational teams, and has extensive expertise in leading financial operations at public companies, navigating the private equity ecosystem, and finding success with M&A and B2B services.  

“Kalani brings to Sedgwick a perfect blend of strategic vision, operational rigor, and people-centered leadership which will position him to thrive here,” said Michael Arbour, CEO, Sedgwick. “I am thankful for Henry’s outstanding leadership these past ten years. He has been a trusted advisor, a gifted and thoughtful mentor to all, and a truly kind colleague, and will leave a lasting and profound impact on our company’s culture. As we enter this new era, we will miss Henry and celebrate his contributions, while looking forward to the substantial impact Kalani will have on our organization.” 

Reelitz previously served as CFO at Compass, where he led transformative efforts which drove record profitability and operational excellence. He oversaw the entire range of accounting and finance functions, Since November of 2023, he served as the company’s de facto Chief Operating Officer and drove advancements for an operations team supporting 250,000 transactions per day at the largest realtor in the country by volume. Prior to Compass, Reelitz held roles at Cushman & Wakefield and Walgreens. 

“This is a pivotal moment to join Sedgwick, which has been built for success and will continue to see significant growth moving forward,” said Reelitz. “I am grateful to Henry, who built a remarkable foundation for this organization over the course of a decade, and I look forward to working with such an immensely talented team.” 

Reelitz holds a Bachelor of Arts in Business HR & Operations Management and a Master’s in Accountancy (MSA) from Loyola University Chicago.

About Sedgwick 

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

This Loss Adjusting Insights Report offers an explanation on how forces such as global trade policies, climate-driven catastrophes, tariffs, labor shortages, climate change, artificial intelligence (AI), legislative updates, and shifting customer expectations are transforming the property claims landscape. It also outlines actionable steps for carriers, contractors, brokers, and claims professionals to adapt and thrive in a rapidly evolving market.

“Today’s property claims environment is more complex than ever due to a number of new and evolving factors, and the pace of change will only accelerate,” said Scott Richardson, President, Property of Americas, Sedgwick. “Our goal with this report is to equip industry leaders with the clarity and confidence they need to navigate the forces at play, and prepare to navigate the unexpected.”

Key findings from this inaugural 2025 Loss Adjusting Insights Report include: 

• Climate Change & Catastrophe – In 2024, weather-related events caused $368 billion in damages worldwide, driving rising premiums and creating “insurance deserts” in high-risk regions.
• Tariffs & Construction Costs – The newly implemented tariffs on Canadian and Mexican goods have the potential to raise U.S. construction material costs by more than $3 billion, increasing the cost of building a single-family home by $7,500-$10,000. 
• Technology & AI – The global AI insurance claims processing market reached $514 million in 2024 and is projected to hit $2.7 billion by 2034, transforming everything from risk assessment to remote adjusting.

Filled with real-world data, expert perspectives from Sedgwick’s top leaders, and forward-thinking strategies, the Loss Adjusting Insights Report is designed to help industry professionals lead with a clear plan on how to navigate the now, as well as create a plan and a vision for what’s to come. The Loss Adjusting Insights Report will be issued annually and will offer property claims professionals a trusted resource for understanding change, anticipating challenges, and finding opportunities to better serve clients and communities.

To download the Loss Adjusting Insights Report click here. 

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

MADRID – EFI Global, a market leader in forensic engineering, fire investigations, and environmental consulting and wholly owned subsidiary of Sedgwick, the world’s leading risk and claims administration partner, announces the launch of forensic solutions and resources to Spain. This expansion includes the addition of Mara Redaelli, a seasoned expert in fire forensic investigation. 

With this new service offering, Sedgwick reinforces its commitment to the Iberian market by expanding its expertise in risk management, complex claims, and forensic analysis.  The launch also consolidates its position as a trusted provider in integrated solutions for the insurance sector.

Redaelli brings more than 15 years of experience in fire and explosion investigations, with a background in industrial chemistry. She has served as a judicial forensic expert on major industrial claims, producing technical reports for legal and insurance audiences and testifying in court. Her expertise includes work with fire departments, prosecutors, engineers, and insurers to deliver comprehensive investigations. Her technical expertise is complemented by a strong track record in business development and client advisory roles. 

“The launch of EFI Global in Spain responds to a clear market need: access to highly specialized services in technical claims investigation,” said Carlos Mantecas Alonso, head of EFI Global in Spain. “The addition of Mara is key to this strategy. Her technical background, courtroom experience, and ability to communicate across stakeholders make her the ideal leader for this next chapter.”

Holding a master’s degree in fire and explosion investigation and a degree in industrial chemistry from the Polytechnic University of Milan (Italy), Redaelli also brings multilingual capabilities in English, French, Italian and Spanish.

About EFI Global

EFI Global, part of Sedgwick, is a well-established brand with an excellent reputation in the Americas, Africa, Asia-Pacific and Europe as a market leader in environmental consulting, engineering failure analysis and origin-and-cause investigations. Each year, EFI Global completes more than 45,000 projects worldwide for a wide range of clients, such as commercial, industrial, institutional, insurance, government, risk managers, public and private entities. EFI Global is one of the world’s most respected forensics and emergency response firms, capable of providing practical solutions to the most complex problems. Our multidisciplinary team of first responders, project managers, engineers, geologists and scientists are selected for their technical proficiency and in-depth industry knowledge to aid clients in resolving technical problems. For more, see efiglobal.com.

“Dana will be an important addition to our team, and we are excited to welcome her to Sedgwick,” said Devin Shillington, Vice President, Sedgwick in Canada. “Her experience and dedication to quality will be a tremendous asset as we continue to support our clients with responsiveness and expertise across Western Canada.”

“My background in property claims and catastrophe loss adjusting brings valuable insight and a steady approach to complex situations,” said Sharp. “I’m ready to contribute to the team’s ongoing success and to support the company’s commitment to delivering exceptional service to our clients.”

She holds the designation of Chartered Insurance Professional (CIP), is a Level 3 licensed loss adjuster, and a charter insurance professional. She holds a Bachelor of Arts degrees in History from the University of British Columbia and University of Calgary.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.